Privacy Policy
This Privacy Policy explains what personal information Pixentra collects, why we collect it, how it is stored and shared, and the choices you have. It applies to our website, products and services.
Introduction
Pixentra Technologies Pvt. Ltd. ("Pixentra", "we", "us" or "our") respects your privacy. This policy sets out how we handle your personal data when you visit our website, engage our services or otherwise interact with us.
Information We Collect
We collect information you provide directly (name, email, company details, billing information), information generated as you use our services (logs, device and usage data), and information from third parties such as payment processors.
- Contact details you enter in forms or give us in conversation
- Billing and transaction records processed by our payment providers
- Technical data such as IP address, browser type and pages visited
How We Use Data
We use your information to provide and improve our services, process payments, respond to support requests, send service and marketing communications where permitted, and meet our legal obligations.
Legal Basis for Processing
Where applicable law requires a legal basis, we rely on performance of a contract, legitimate interests (such as securing and improving our services), consent, and compliance with legal obligations.
Data Retention
We keep personal information only for as long as needed for the purposes described here, including legal, accounting and reporting requirements, then delete or anonymise it.
Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, and withdraw consent at any time.
- Access a copy of the data we hold about you
- Ask us to correct or erase inaccurate data
- Withdraw consent, without affecting processing already carried out
Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences and understand how the site is used. Our Cookie Policy explains which cookies we set and how you can control them.
Security
We use administrative, technical and physical safeguards appropriate to the risk, including encryption in transit, access controls and regular review of our practices.
International Transfers
Your information may be processed in countries other than your own. Where we transfer data internationally, we use appropriate safeguards as required by applicable law.
Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect their personal information. Contact us if you believe a child has provided us data.
Updates to This Policy
We may update this Policy from time to time. Material changes will be indicated by updating the "Last Updated" date, and where appropriate by additional notice.
Contact Us
Questions about this Policy or your data can be sent to pixentraofficial@gmail.com. Pixentra is based in Mumbai, Maharashtra, India.